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March/April
Volume 3, Number 2
Finding practical ways to profit with parts technology.
Increasing the sum of the parts: The e-business equalizer raises the ceiling on parts profits.
Keeping the "idle" low, revving up the profits:
How Bud Guyette uses PartsVoice® to grow his dealership's parts business.
New product showcase.
Tips for optimizing your parts profits online.
You ask. We answer.
January/February
Volume 3, Number 1
Examining e-business: The dealer's edge in a slowing economy (Part IV).
eCRM will make automotive marketing more effective and less expensive.
George Grubbs Jr. has been looking ahead for 30 years.
Tips for getting the most out of your dealership's e-business investment.
Did you know?
November/December
Volume 2, Number 4
Examining e-business: The dealer's edge in a slowing economy (Part III).
Keeping an eye on the e-business ball.
Return to sender: IT Manager Brian Scaglia keeps pushing the envelope.
Did you know?
New product showcase.
May/June
Volume 2, Number 3
Examining e-business: The dealer's edge in a slowing economy (Part II).
Using e-business to boost used vehicle sales.
In online used car sales, a little effort goes a long way.
Tips for maximizing online used car sales.
You ask. We answer.
Did you know?
March/April
Volume 2, Number 2
Dealers and the Internet in an uncertain economy.
Examining e-business: The dealer's edge in a slowing economy (Part I).
Locate-to-order makes online sales a reality for dealerships.
One-to-one marketing: Dave Hansing uses technology to personalize sales.
Tips for using email effectively.
Did you know?
January/February
Volume 2, Number 1
Taking Care of Business: The Internet raises the customer service bar.
A look at the future online. Phase Three: Automotive dealer website integration
Using CRM to build repeat and referral business.
Tips for improving CRM.
You ask. We answer.
Did you know?
November/December
Volume 1, Number 4
Sparking Internet sales success. Cobalt's eDealer Academy takes training to a new level.
What a difference a year makes: 2000 in review and the shape of things to come.
Working in tandem. Judy and Bob Whidden are partners in every sense of the word.
Tips for using tools to increase closing ratios.
You ask. We answer.
Did you know?
September/October
Volume 1, Number 3
Posting your prices online. The positives and negatives.
Facing the online pricing issue.
A big effort yields even bigger returns.
You ask. We answer.
Tips for overcoming pricing resistance.
Did you know?
July/August
Volume 1, Number 2
It takes an Internet Sales Manager to scoop your competition
Training your dealership's Internet staff drives profits.
If it's Internet-related, Jeff handles it.
You ask. We answer
Tips for becoming a more effective ISM
Did you know?
May/June
Volume 1, Number 1
35% close rate on Net leads. Now that's one heck of a Net return.
Moving online customers up the sales ladder
Net news you can use
You ask. We answer
Tips for web-based customer relationship management
Did you know?
 

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